Igentics

Igentics turns to Trinity to deliver more reliable and performant web hosting

Igentics are an independent agency with more than 20 years’ experience helping businesses across the globe digitally transform.

Working with some of the largest and most innovative client businesses in the world, Igentics have built up a diverse portfolio that showcases their expertise in all things digital.

Challenges and opportunities

Igentics needed a new hosting solution for a website project required by a major client. The existing hosting supplier was unresponsive and rigid, and service levels were falling rapidly. The outdated solution was reflecting badly on Igentics, and they were looking for a new dynamic hosting solution that could meet the high demands of the client; a major international charity.

Dynamic hosting solution

The Trinity Solution

The Trinity solution initially focused on assessing the requirements and the existing setup. Based on the assessment, Trinity compiled a series of recommendations, focused on improving service provision balancing speed, resilience and cost efficiency.

The recommendations quickly formed the basis of a partnership, with Trinity creating a dedicated virtual server solution for Igentics, hosted on their market-leading, ‘always-on’ cloud platform. Designed to be flexible, the solution allows for enhancements and adaptations based on additional requirements.

Implementation

Trinity’s cloud platform enables the real-time replication of servers, so Igentics can continue to offer uninterrupted service even if there is a failure. The servers are backed-up nightly to datacentres that sit within Trinity’s independent and highly secure network, offering maximum resilience.

Trinity also provides Igentics with a managed service wrap-around, ensuring that the servers are monitored 24/7 and kept constantly up to date.

In addition to the backup, recovery, monitoring and updates, the whole solution sits behind an edge firewall solution; a true multi-layered security approach.

Why choose Trinity for your dynamic hosting solutions:

The Trinity solution initially focused on assessing the requirements and the existing set-up. Based on the assessment, Trinity compiled a series of recommendations, focused on improving service provision balancing speed, resilience and cost efficiency.

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Dedicated Server Solution

Trinity created a dedicated virtual server solution for Igentics, hosted on a market-leading, ‘always-on’ cloud platform.

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Backup

Trinity’s cloud platform enables the real-time replication of servers, so Igentics can continue to offer uninterrupted service even if there is a failure.

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Multi-layered Security

In addition to the backup, recovery, monitoring and updates, the whole solution sits behind an edge firewall solution; a truly multi-layered security approach.

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24/7 Monitoring

A managed service wrap around ensures that the servers are monitored 24/7 and kept constantly up to date.

Benefits of the solution

Igentics’ new hosting solution provides them with the benefits of advanced, layered security, minimising the risks of failure or breach and offering continual peace of mind. The system offers enhanced reliability and is built to suit their specific needs; a truly bespoke solution. The simplicity of the solution also allows Igentics to add and amend services as required.

Customer support has improved vastly too. Igentics now receive much faster response times from Trinity’s support system and benefit from improved accounting processes, as well as consistent and transparent costing.

Layered IT security on dedicated servers

Client Testimonial

“Trinity have proven to be a standout partner in this crowded market, providing our clients with a robust, scalable platform and great support.”

Igentics, Cambridge, Cambridgeshire

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